Welcome to the RSA Product Governance portal
This login page provides you with access to your tailored Distributor Information Surveys. The surveys provide you with the ability to share with us the required information on all RSA products you distribute across both personal and commercial business.
Where you operate on a delegated arrangement we will contact you separately.
The surveys are based on the insurance industry information exchange Survey, supported by BIBA, LMA and the ABI. We have included a few additional questions that are vital to meet our value assessment obligations.
You have the ability to access this portal multiple times, allowing you to complete the surveys in your own time.
Once you have completed the required information, RSA will perform our product review and we may contact you again if we need clarify or further detail on any information provided.
IMPORTANT
: Only one person can access the portal at any one time. If more than one person accesses the portal there is a risk of data corruption.
Information required to complete surveys
To help make completing the surveys a smooth process, we recommend having certain key information to hand before you start:
The commission and fee income you receive for each product you place with RSA
The numbers and roles of sub-distributors within the distribution chain, their commission or fee income information, along with the services they provide.
An overview of any other services you provide with the RSA products and the fees and charges for those services
FAQs
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Do Product Governance rules apply to me?
Yes, the FCA Product Governance rules do apply to you. Go to our website
(
https://www.rsainsurance.co.uk/regulation/fca-product-governance)
for further information regarding the regulation.
Do I have to complete a Distributor Information survey?
Yes, under the FCA Product Governance rules, if you place your personal or commercial clients’ insurance with RSA, you are deemed a Distributor and are obligated to provide us with the information asked in the survey.
Under the terms of trading with us, you are also contractually obliged to provide us with your distributor information as part of the roles and responsibilities to meet Product Governance.
Why do you need this information?
The information you provide enables us to understand the impact of distribution on our products’ value so that we can complete our reviews to meet our FCA obligations.
Will our data be secure?
We have worked with our data security teams to ensure enhanced protection of your commercially sensitive data. Double access points via a unique ID and password will keep your data secure whilst hosted online and when being assessed by our underwriters.
Additionally, you will not be asked to input your or your brokerages name or contact details, to ensure that there are no identifiers to be able to know who the information belongs to.
Can I complete the survey on my mobile?
Our portal has been designed to be completed on a desktop, rather than a mobile device. Mobile screens are small and there is a risk of losing your completed survey if the signal fails.
Do I have to complete the survey in one go?
If you place your clients on several RSA products, we recognise that filling in the survey multiple times may be challenging to complete in one sitting. We have designed our process so that you can save your work and complete other products’ surveys at another time.
In order to save your work, it is important to ensure you 'submit' at the end of each product survey, before exiting or closing your laptop.
LOG-IN
To login to your personalised Distributor Information survey, you will need your unique ID and password that was recently emailed to you. If you did not receive this email please contact:
prodgovdistribution@uk.rsagroup.com
.
(You will be asked to change your password the first time you enter)
For more information about Product Governance please visit our website.
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